FAQ
Frequently asked questions
Answers about airport pickup, flight delays, child seats, luggage, Shinkansen assistance, and private transfer quotes in Japan.
Frequently asked questions
Can you meet my flight?
Yes. Share your flight number and we adjust pickup timing if the arrival changes.
When is the quote confirmed?
You see a written quote before booking. Extra stops, waiting time, tolls, parking, late-night pickup, or major schedule changes may change the final fare.
Can I request child seats?
Yes. Add child seats, large luggage, ski bags, or extra stops in the quote form.
Do you support Shinkansen transfers?
Yes. We can help with station pickup, luggage movement, and hotel-to-platform timing.